Merlin Connect

Connecting yourE-commerce platform

Connecting your E-commerce platform

Do you have an online store?
Are you looking for a tool to connect your e-commerce platform to your management system?
Would you like to keep orders, customer details, products and stock constantly up-to-date?

Merlin Connect

Connecting yourE-commerce Platform

Connecting your E-commerce platform

Do you have an online store?
Are you looking for a tool to connect your e-commerce platform to your management system?
Would you like to keep orders, customer details, products and stock constantly up-to-date?

Merlin Connect can also be used for the e-commerce sector. The software acquires e-commerce data and transmits them to the management system so they can be recorded.

Merlin Connect synchronises the data between the two platforms using automated procedures, with timings chosen to meet company needs (hourly, every 6 hours, once a day, etc.).

Merlin Connect can also be used for the e-commerce sector. The software acquires e-commerce data and transmits them to the management system so they can be recorded.

Merlin Connect synchronises the data between the two platforms using automated procedures, with timings chosen to meet company needs (hourly, every 6 hours, once a day, etc.).

.FUNCTIONS

The software creates a connection between the e-commerce platform and the management system, allowing them to communicate and exchange data, so you can manage online sales within a single system.

Exporting orders

When the online store receives a new order, Merlin Connect acquires a file containing all the relevant information (billing data, items sold, payment method, etc.) and transmits it to the management system. In this way, all new orders are recorded in the company management system and made available for subsequent operations (preparation of shipping documents, invoices, etc.).

Importing products

To enter new products into the e-commerce system, simply add and configure them in the management system: the import procedure takes place automatically. Similarly, information on items already entered can be amended quickly and easily: once the necessary changes have been made in the management system, they are immediately recorded in the e-commerce platform.

Stock synchronisation

The connection between the e-commerce platform and the management system allows product inventories to be kept constantly up-to-date, even when the online platform is operating side-by-side with a physical point of sale. Everything that is purchased, both online and offline, is automatically recorded so actual product availability is always under control.

Managing customer details

Whenever orders are imported into the management system, the customer records are automatically updated: if they are new users, new customer records are created containing all the data provided; when customers are already registered in the system, the order history is updated with the latest purchases made.

. HOW IT WORKS

Integrating the software with your online store allows you to automatically synchronize products, orders and customers between any e-commerce platform and ERP system and vice versa. You can easily understand the importance of Merlin Connect from the diagram below.

PRODUCT IMPORT

ERP management system

Products are entered into the management system along with all related information: images, descriptions, price, stock availability, technical data (product code, weight, dimensions, etc.).

File generation

A file is generated containing all the product information in the management system.

Merlin Connect

It exports the file to a web space and formats it so that it can be read by the import plugin on the e-commerce platform.

E-Commerce

Products are automatically imported into the e-commerce platform at predefined intervals or times, depending on the configuration.

ORDER EXPORT

New order on the e-commerce platform

The order placed is recorded on the e-commerce platform along with all the details.

File generation

When the order is received, a file is generated with all the information, which is then exported to a web space, ready to be imported into the management system.

Merlin Connect

The file is collected and, once formatted, is sent to the management system for the data to be read.

ERP management system

The management system automatically imports the order file, matching the customer details if already on file or creating a new record.

.BENEFITS

No more manual entry

The automatic transmission of data from one platform to another makes it possible to simplify and speed up all key procedures relating to the management of your online store (creation of customer details, order entry, updating availability and much more).

Stock records always up-to-date

Merlin Connect keeps stock up-to-date in real time. Improved warehouse organisation means you will never run out of stock or have too much stock on hand and simplifies all inventory operations.

Coordination of sales channels

Merlin Connect is ideal for companies with sales in both physical and online stores, as it allows the two channels to be synchronised within the management system and transactions to be recorded in both.

Keeping errors to a minimum

Synchronisation takes place automatically and reduces the errors that usually occur when manually transcribing and entering orders and products: this means no more errors in product sheets or order-related tax documents.

VERSATILE

CUSTOMISABLE

COMPLETE

FLEXIBLE

.FAQs

Can Merlin Connect be integrated with any type of e-commerce platform?

Yes, Merlin Connect can be linked to any e-commerce platform with data import/export functions.

Can it be integrated with any type of ERP management system?

Yes, Merlin Connect can be connected to any ERP management system, adapting to its technology (web service, FTP, .csv files, .xls files, intermediate database tables, etc.).

What data can be transmitted and collected?

Whatever you need: the mapping of the data to be synchronised is carried out according to your specific business needs.

Where do I manage the e-commerce platform from once Merlin Connect is installed?

Integration means your online store can be managed through your ERP management software, exploiting its possibilities in order to create automated procedures that streamline work and save time. Depending on your needs, you can manage certain activities directly via the e-commerce platform (e.g. creating special discounts).

Will my data importing and exporting procedures operate automatically?

Yes, all the changes you make in your management system will be automatically recorded in your e-commerce system (e.g.: adding new products, changing prices, updating descriptions, etc.). Likewise, the online activities of your customers will be recorded and stock updated.

.RESULTS:SOME EXAMPLES

Merlin Connect has been chosen by both large and small companies which sell a variety of products online, including food, beverages, clothing, sports goods and home accessories.

FOOD

Project: using Merlin Connect’s functions, we created a system whereby the files containing the data relating to new orders and customers are transmitted quickly and automatically from the e-commerce platform to the management system.
Results: automatic entry of new orders into the management system, updating and recording of customer details, time savings.

CLOTHING

Project: new products entered into the management system (together with description, price, stock and various details) are copied by Merlin Connect into the e-commerce platform according to predefined timescales.
Results: products are always synchronised between the e-commerce and management systems, stock is updated in real time, out-of-stock situations are reported immediately.